Privacy Policy

Last updated: June 12, 2025

This Privacy Notice for Prompt Wallet ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at http://www.promptwallet.app or engage with us in other related ways.

We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at [email protected].

Summary of Key Points

  • Personal Information: We may process personal information depending on how you interact with our Services, the choices you make, and the products and features you use.
  • Sensitive Information: We do not process sensitive personal information.
  • Third-Party Information: We do not collect any information from third parties.
  • Information Processing: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • Information Sharing: We may share information in specific situations and with specific third parties.
  • Data Security: We have adequate organizational and technical processes in place to protect your personal information.
  • Your Rights: Depending on your location, you may have certain rights regarding your personal information.

What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: The personal information we collect may include:

  • Names
  • Email addresses
  • Contact preferences

Payment Data: We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. You may find their privacy notice at http://www.stripe.com/privacy.

Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

The information we collect includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect
  • Device Data: Information about your computer, phone, tablet, or other device you use to access the Services

How We Use Your Information

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts
  • To request feedback and contact you about your use of our Services
  • To send you marketing and promotional communications (if in accordance with your marketing preferences)
  • To identify usage trends and improve our Services
  • To determine the effectiveness of our marketing and promotional campaigns
  • To save or protect an individual's vital interest when necessary

Legal Bases for Processing

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. We may rely on the following legal bases:

  • Consent: When you have given us permission to use your personal information for a specific purpose
  • Legitimate Interests: When reasonably necessary to achieve our legitimate business interests
  • Legal Obligations: When necessary for compliance with our legal obligations
  • Vital Interests: When necessary to protect your vital interests or those of a third party

Information Sharing

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements and to tailor advertisements to your interests.

Artificial Intelligence-Based Products

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). We provide the AI Products through third-party service providers, including Anthropic and OpenAI.

Our AI Products are designed for AI applications. All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties, ensuring high security and safeguarding your personal information throughout the process.

Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store your personal information and isolate it from any further processing until deletion is possible.

Data Security

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You should only access the Services within a secure environment.

Information from Minors

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

Your Privacy Rights

Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

In some regions, you have certain rights under applicable data protection laws, including the right to:

  • Request access and obtain a copy of your personal information
  • Request rectification or erasure
  • Restrict the processing of your personal information
  • Data portability (if applicable)
  • Not be subject to automated decision-making
  • Object to the processing of your personal information
Account Information

If you would like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account
  • Contact us using the contact information provided
Marketing Communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us directly.

Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, you may email us at [email protected] or contact us by post at:

Prompt Wallet
Herengracht 551
Amsterdam, NH 1017BW
Netherlands

Data Access, Updates, and Deletion:
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please visit: http://www.promptwallet.app.